Privacy Policy

Privacy Policy
Effective Date: May 25, 2025

Worldwide Trainers and Writers Inc. ("we," "us," or "our") is committed to safeguarding the privacy of our clients, contractors, trainers, and users worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your personal information across our consulting, testing, training, and software quality assurance services.

We collect the following categories of information:

• Personal Information: name, email address, phone number, mailing address, billing details
• Professional Information: resumes, certifications, work history
• Usage Information: interactions with our website, communications, and service preferences
• Device Information: IP address, browser type, operating system
• Testing & Software Data: test cases, bug reports, software logs, screenshots, user session recordings, audit trails, and system configurations

We use your information for the following purposes:

• To provide our consulting, training, testing, and software QA services
• To manage user accounts and service delivery
• To communicate with you about services, updates, and schedules
• To process payments and billing
• To comply with legal and regulatory obligations, including HIPAA (where applicable)

We do not sell or share your personal information for third-party marketing purposes.

We may communicate with you via SMS or messaging apps.

• We do not share mobile numbers, SMS content, or opt-in data with third parties or affiliates for marketing purposes.
• Text messaging opt-in data and consent will not be shared under any circumstances.

You may:

• Access the personal information we hold about you
• Correct or update your information
• Delete your data, where legally permissible
• Withdraw consent to marketing or promotional communication

To exercise any of these rights, email us at jayakselrud@gmail.com or call 516-342-4030.

• Reply "STOP" or "UNSUBSCRIBE" to any SMS to stop receiving text messages.
• You may also request removal by contacting us through our website contact form.
• We may still send necessary administrative or service-related messages.

If you access our services from outside the U.S., you agree that your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws.

We use industry-standard security measures to protect your personal information, including firewalls, access controls, and encryption protocols. However, no method of transmission over the Internet or method of storage is 100% secure. Please take appropriate measures to protect your own data.

If we process protected health information (PHI) on behalf of a covered entity under HIPAA, we do so in accordance with the applicable regulations and only pursuant to a valid Business Associate Agreement (BAA). We apply strict safeguards to ensure confidentiality, integrity, and availability of PHI and other sensitive data.

We retain your information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children under 18 without parental consent.

We may use third-party platforms for test execution, performance monitoring, bug tracking, or online assessments. These platforms may collect additional data such as system logs, screen activity, or user identifiers. We only partner with vendors who adhere to strict data protection standards. Users should review third-party policies as appropriate.

If you participate in assessments or are involved in QA activities, we may collect:

• Test results, performance data, error logs, screenshots, test plans, scripts, and recorded sessions
• Data is only shared with authorized project stakeholders or clients and never for unrelated purposes
• Anonymized or aggregated test data may be used internally to improve our services

We may update this Privacy Policy from time to time. We will post any changes on our website and revise the "Effective Date" accordingly. Continued use of our services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or your personal data, please contact: Worldwide Trainers and Writers Inc.
📧 Email: jayakselrud@gmail.com
📞 Phone: 516-342-4030
🌐 Website: www.worldwidetrainers.us